COVID 19 – Update Oct 2021

Workshops

Our workshops and MOT station are open as normal, only the waiting rooms remain closed.

We have placed some additional measures at the main office in Mitchell to ensure that social distancing is maintained. Screens and hand sanitiser stations have been installed. We would appreciate that customers continue to wear face covings if able to do so.

We would still appreciate that customers all call in advanced.

We kindly request:

• If you are looking to book your vehicle in for work please call between 9am & 5pm.
• If possible payments are made over the phone, your MOT test cert will be left in vehicle on collection and invoices can be emailed if preferred.

Recovery & Roadside

All Recovery’s and Roadside services are operating as normal, please do not hesitate to call us on 01872 510890. ETA’s may be longer than usual in some cases, long tows will require pre booking.

Vehicle & Property collections from our storage depots must be made by appointment, please call before travelling in all cases.

Collection times are between 09:00 to 16:00 Monday to Friday (by appointment). These times are subject to change so please call before travelling.

Carrying of passengers is still avoided if possible, it is the drivers discretion if they are able to carry passengers (vaccination status / personal health etc). All passengers must wear face coverings.

We still advise passengers to try and arrange their own onward transport to avoid travelling in close proximity to our staff. Travelling in the casualty vehicle as per guidance issued by the institute of vehicle recovery (IVR) is a last resort and can only be for short distances, to local garage/home/or place of safety.

Thankyou