COVID 19 – Update January 2021

In light of the most recent lockdown announcement (4th Jan) we would like to reassure all of our customers that the workshops and MOT test centre will remain open.

Workshops

Our workshops and MOT station are open as normal, only the waiting rooms remain closed.

We have placed some additional measures at the main office in Mitchell to ensure that social distancing is maintained. Screens and hand sanitiser stations have been installed.

We have a traffic light system in place for entry into the office, please kindly observe the signs and traffic lights, this will help us maintain required social distancing.

Face Masks are not optional and must be worn inside the offices by all customers/visitors.

We would still appreciate that customers all call in advanced.

We kindly request:

• If you are looking to book your vehicle in for work please call between 9am & 5pm.
• If possible payments are made over the phone, your MOT test cert will be left in vehicle on collection and invoices can be emailed if preferred.
• Not to approach our staff directly and please respect the social distancing advice.

Recovery & Roadside

All Recovery’s and Roadside services are still operating, please do not hesitate to call us on 01872 510890. ETA’s may be longer than usual in some cases.

Vehicle & Property collections from our storage depots must be made by appointment, please call before travelling.

Collection times are between 09:00 to 16:00 Monday to Friday (by appointment). These times are subject to change so please call before travelling.

During this time we are still unable to carry any passengers inside the service vans or recovery trucks. In these cases we advise passengers to try and arrange their own onward transport. Travelling in the casualty vehicle as per guidance issued by the institute of vehicle recovery (IVR) is a last resort and can only be for short distancing, to local garage/home/or place of safety.

This will help to protect our staff and customers from unnecessary risk associated with the virus

Thankyou